Management and Tourism department

Manager of department
Zhakupov Altynbek Amanzholovich
PhD doctor, proffesor
87172572670 in 120









The «Management and Tourism» departmentis structural division of economics department of KAZUTB carrying out training of the highly skilled managers capable to solve problems and needs of business taking into account current trends of development of national economy of the Republic of Kazakhstan. Its created in order to educate future hoteliers and restaurateurs who will perfectly organize corporate parties and holidays in luxurious style of fashionable buffet receptions, business breakfasts, stunning cocktails or who will run their own hotel and restaurant business at the high level, to open own cafe, or a pizzeria, experts in the sphere of tourism who can create attractive tourist routes and products, to offer high-quality services, rendering world-class service.

The missionof department is in that, implementing the concept of continuous education and introducing innovative approaches in educational activity, to train qualified professionals in the sphere of management, tourism, restaurant and hotel business capable to work effectively in modern conditions, to provide with competitive experts of labor market of Kazakhstan.

Main purpose of department - training of competitive experts in the field of management and services sector, satisfaction of interests of the university and students in receiving quality education, granting to each student, undergraduate of ample opportunities in the choice of content of training.

  • increase in flexibility of the mechanism of implementation of educational programs for full implementation of requirements of GOSO and labor market to graduates;
  • training on disciplines of department at the high theoretical-methodological and practical levels;
  • formation of relevant base of training, educational and methodical materials for classroom and out-of-class (independent) work of the students developed and updated with participation of representatives of employers (business structures), with use of their practical material;
  • formation of motivation of students to high achievements and also the values, beliefs and habits promoting personal and professional growth, formation of the large-scale identity of future manager and manager in services sector;
  • the system organization and carrying out scientific and practical researches within school of sciences with participation of students, on current problems and tasks of business;
  • assistance of the organization the practical, training, trainings for students.
  • The department conducts preparation in the following directions of preparation:

- Bachelor degree:


«Restaurant business and hotel business»;


«International tourism»

«Networ business management»



- Master’s degree:

"Management", the profile and scientific and pedagogical direction. The faculty of department is created by highly qualified personnel. Today 28 regular teachers, from them work at department:

  • The 5th doctor of science, professors;
  • Phd 5th
  • 6 candidates of science, associate professors;
  • 12 with master’s degree

The department annually invites professors from the leading higher education institutions of Europe, China and Russia - for lecturing to students, undergraduates of department. In different years gave lectures and professors gave classes: Ovcharova S.K. (Varna free university of Ch. Hrabr, Bulgaria), Yu. Grotte (Budapeshsky Subway university, Hungary), Kudys E. (Sinzyansky state university, China), etc.

Lecturers and teachers of department actively use modern information technologies and the economies of Kazakhstan connected by the priority directions of industrial innovative development perform research works. Results of scientific research of lecturers and teachers take root into production and educational process. On the basis of these works author's courses are developed and the maintenance of courses of lectures, practical and seminar training is based, theses and master theses are performed.

Lecturers and teachers of department and students,undergraduates are directly involved in the organization and holding scientific conferences and seminars. The department pays considerable attention to practical training of students: to use of the gained knowledge at the advanced enterprises of the republic. Bases of practice are for this purpose defined: the national companies and the leading large enterprises, JSC Akmolaturist, Rixos Hotel, Sayat Travel company, OYuL "Association of Tour Operators of the Republic of Kazakhstan", Otau Service LLP, Truck-Auto LLP, FAO "Credit Center Bank", GU "Office of the akim of the area of Almaty, GU "The office of the akim of the area of Saryark of the city of Astana, GU "The office of the akim of the area of Esil, students pass In these organizations organizational and administrative, organizational and technological, economic and an externship, prepare course and theses.

Students of department, show uncommon progress in study and scientific activity. Many students and undergraduates are winners and prize-winners of the international and republican subject Olympic Games and scientific competitions.

At a traditional republican competition of the best research works for students of higher educational institutions of the Republic of Kazakhstan students of our department in "Restaurant business and hotel business" Alibek Danel, Zakharova Anastasia, Nurkanova Dina, Pak Juliya won the diploma of the second degree.

Strategic partners are: KIK of HANDS Kazan, Moscow university of S.Yu. Witte Moscow, Omsk regional institute and Omsk state university of F.M. Dostayevsky (Russia), Academy of tourism Antalya (Turkey).

For years of the activity the department let out more than 1000 specialist’s managers, experts of services sector the majority of which work in senior positions of the enterprises, organizations, hotel and restaurant business, in travel companies, the avia-agencies, tourist hotel complexes, sanatorium institutions, firms of Kazakhstan and foreign countries.

The purpose of educational work – versatile personal development, having qualities of the patriotic citizen, different intelligence, social activity, political literacy, high universal culture.

Task of educational work – creation of conditions for formation of civil and patriotic consciousness, active living position, strengthening of feeling of love and respect for the Homeland, for Kazakhstan, professional self-determination and satisfaction of needs of students for intellectual, cultural and moral development.

The faculty exercises control, promotes unity of students in uniform friendly, efficient staff, carries out educational work according to the plan of work, promotes development of self-deicsipline, the organization of substantial leisure of students.

Field of study"Business and administration"

Educational programme "Management"

The purpose of the EP:

Professional training of highly qualified personnel having fundamental theoretical knowledge and individualized practical competences, possessing skills in the development and implementation of modern management technologies in the practice of managing enterprises in all sectors of the economy

The program studies the pressing problems of modern management, strategic and crisis management, innovation, personnel management, etc.

Practice plays a large role in the educational process: graduates of the program create their own individual business projects based on real company data and can implement them at the place of practice or at the place of work.

Awarded degree:

Master of Economic Sciences in the educational program Management (scientific and pedagogical direction of training).

Master of Business and Management in the educational program Management (specialized field of study).

Employment prospects:

The undergraduate has good job opportunities in economic and financial structures, organizational units of management systems, joint-stock companies, various business partnerships and non-profit organizations; engage in entrepreneurship and carry out teaching activities in higher and secondary specialized educational institutions.



Direction of training - 6V111- Service industry

- Educational program "Restaurant business and hotel business"

     Profile subjects: geography, foreign language

    Awarded degree: Bachelor in Educational Services the program "Restaurant business and hotel business"


At present, the educational program “Restaurant Business and Hotel Complex” is one of the demanded specialties in the restaurant and hotel sector.

            The hospitality industry is the most dynamically developing and highly profitable sector of the economy.  Hotel and restaurant chains are growing, new establishments are opening, and for their successful functioning professional staff is needed.



 The field of professional activity of the graduate of the educational program are:

 • government bodies related to the organization of the hotel business (ministries, municipality, their regional divisions and structures);

 • state and private companies involved in restaurant and hotel business;

 • services, enterprises related to catering (restaurants, hotels and other structures);

 • property, property complexes (enterprises, institutions, organizations) and other objects of the hotel industry;

 • research organizations involved in the study of nutrition development, marketing in catering;

 • educational institutions that train mid-level hotel management specialists;

 • advertising agencies engaged in the promotion of services in the restaurant business and hotel business on the domestic and foreign market;

 • information resources and systems, means of providing automated information systems and their technologies


 The restaurant and hotel business specialist is involved in:

 • organization of the work of hotel and restaurant services;

 • business planning and budgeting;

 • determines the advertising, marketing and pricing policies of the hotel and restaurant sector enterprises;

 • management and staff selection;

 • conducts market analysis;

 • coordinates work with suppliers


 5 pluses of training:

 • Leading position.  Experience in management, subsequently, can be useful in any other job, in any business

 • Demand in the labor market

 • High profit payment

 • Prestige specialties and rapid career growth

 • Ability to open your own business in the hospitality industry











  Training direction

 - Educational program "Management"

 - Educational program "Network Business Management"


 Specialty subjects: mathematics, geography

 Awarded degree: Bachelor of Business and Education Management

 Management and Network Business Management


The modern manager - who is he?  Manager?  Director?  Chief?  Most likely, a manager can be called a manager who makes wise decisions in management.  From this point of view, management should be considered as the art of personnel management.  A person who has left the school as a manager can work in the following areas: managerial, economic, organizational, marketing, diagnostic, research, educational, etc.



 The field of professional activity of the graduate of the educational program are:


 • real sector of the economy;

 • financial and banking system;

 • business and entrepreneurship


5 advantages of training in this specialty:

 • Company management, organization of staff work

 • Leadership and organizational skills, sociability

 • Demand in the labor market, the ability to work in any field


 • Possibility of career growth

 • Occupies a key position in any company management



Professions: who can work

 • government agencies;

 • Art Director;

 • auditor;

 • developer;

 • marketing director;

 • commercial agent;

 • marketer;

 • Procurement Manager;

 • loan manager;

 • Sales Manager;

 • Business Development Manager;

 • advertising manager;

 • HR manager;

 • merchandiser, etc.






Direction of training - 6V111- Service industry

 - Educational program "Tourism"

 - Educational program "International Tourism"


 Profile subjects: geography, foreign language

 Awarded degree: Bachelor in Educational Services

 the program "Tourism" and "International Tourism".



The tourism services profession has for many years been among the most sought after professions in the labor market.  Their demand is growing every year, because this is due primarily to the fact that people have more opportunities to travel.

 The tourism industry is considered one of the fastest growing and most promising.  And this means that a person who has chosen tourism as his profession will never disappear anywhere.





 The field of professional activity of the graduate of the educational program are:

 • formation, promotion and implementation of a tourism product;

 • organization of integrated tourism services in the main sectors of the tourism industry


5 pluses of training:

 • They are always in demand in the labor market.

 • Ability to see the world

 • High salary

 • Prestige specialties and career opportunities

 • High professional qualities, wide scope



Place of employment:


 • government bodies (ministries, departments,

 agencies and municipalities);

 • tourism and hospitality industry;

 • science, education and other areas of human activity,

 tourism related


            The work of the graduate of the direction “Tourism” and “International Tourism” is associated with advising clients and selling company services, monitoring the market for travel services and companies involved in the carriage of passengers, interacting with insurance companies and passport and visa services.

 Travel agencies and tour operator associations are the main employers of tourism managers.

1. Kazakhstan’s accession to the World Trade Organization: state and Perspectives ”(the author’s program was carried out at the request of «Astana Til Akademiyasy» LLP), coordinated with the State Agency of the Republic of Kazakhstan on Civil Service Affairs;

2. Professional pedagogy (the author's program is intended for teachers of special subjects of technical and vocational education).

The academic year monograph “Strategic priorities for the development of modern management, the tourism industry and the restaurant and hotel business” was completed in the 2017-2018 academic year.

New academic disciplines:

1. Environmental management;

2. Labor protection and life safety;

3. Organization and planning of the enterprise;

4. Organization of diagnostics at enterprises;

5. Information management;

6. Modern information technology in the field of service;

7. Tourist resources of Kazakhstan;

8. Innovative technology travel and reception of tourists;

9. Organization of sanatorium and resort business;

10. Standardization and conformity assessment;

11. Logistics in tourism;

12. Turopreyting;

13. World tourist centers;

14. Booking systems and innovations in the tourism business;

On January 12, 2018 on the basis of the hotel and restaurant complex "Rixos President Astana" the branch of department was open for specialty of a bachelor degree and a master’s degree. The hotel and restaurant complex "Rixos President Astana" actively participates in educational life of the university, thanks to opening of branch, students continuously set theoretical knowledge on the basis of one of the leading hotels of the country.

On February 29, 2016 in JSC Akmola-tourist of staff of Management and Tourism department and students took place a ceremonial opening of branch of department for all specialties. After signing of the contract the tour on hotel complex was conducted.

12 января 2018 года состоялось открытие второго филиала кафедры на базе Rixos President Hotel Astana.

On January 12, 2018 opening of the second branch of department on the basis of Rixos President Hotel Astana took place.

Opening of branch of department is important form of cooperation of the university and enterprise. Collaboration within training of future experts will be successful and effective. Students will get good practical experience in branch of department.

Branches of department are the division of Management and Tourism department of Economics department uniting teachers of department and the staff of JSC Akmola-tourist and Rixos President Hotel Astana providing carrying out joint educational, educational and methodical, organizational and methodical and research work.

Students have practical training in JSC Akmola-tourist according to the curriculum and the lesson schedule.

For carrying out a practical training on specialties "Restaurant Business and Hotel Business", "Tourism" at Management and Tourism department works the innovative platform on the basis of the village Arnasay

The business incubator of "Relax-Room" at department is the first in the university private business incubator which supports the studying students from development of the idea before its realization.

The business incubator of "Relax-Room" represents creative space within the walls of KAZUTB where future restaurateurs can work on the projects, exchange experience, receive mentoring of experienced businessmen and involve investment on capitalization of the business ideas.

From the moment of opening in 2018 the training master classes, trainings, movie nights, and karaoke competition were successfully provided.

The only business incubator which carries out fund raising for support of orphanages and homeless animals.

Weekly in Business incubator of "Relax-Room" there take place master classes, themed nights.

December 16-independence Day of Kazakhstan

December 10, 2019 in the walls of Kazutb Department of "Management and tourism" held an open lesson to " Independence Day of Kazakhstan" Independence day of Kazakhstan is the main national holiday. The event is aimed at fostering a sense of patriotism, love for the Motherland, pride in the historical past, present and bright future of the peoples of Kazakhstan. Today we can say with confidence that Kazakhstan has become famous in the international arena and has taken a worthy place among the world's economic systems. The event was spectacular and eventful: students sang songs, read poems, staged scenes. Fascinating game of actors, interesting statement made bigger impression both on the audience, and on participants. The heartfelt verse touched everyone's hearts. Students played the dombra. Dombra is called the soul of the Kazakh people and its eternal companion. Head of the Department "Management and tourism", PhD, associate Professor (associate Professor) Altynbek Amanzholovich concluded this creative lesson with words of gratitude and best wishes.



National Tourism Awards 2019

       On December 6, 2019, in the city of Nur-Sultan, JSC National Company Kazakh Tourism with the support of the Ministry of Culture and Sports of the Republic of Kazakhstan held the second National Tourism Award - National Tourism Awards 2019.


 The main mission of the Prize is the development and promotion of domestic and inbound tourism, improving the quality of services in the industry and hospitality.


         The participants in this event were representatives of tourism companies, hotels and hotel complexes, resorts, event organizers, media representatives, public figures and bloggers.

         Given the importance of this event for the development of the tourism industry, participants were also students of KazUTB and a teacher of the Department of Management and Tourism Sharimova Magirash Kairbekovna.


Vocational guidance

Teaching staff  of the “Management and tourism” Department according to the university’s career guidance plan, from November 4, 2019, Began to hold career guidance work in schools in the city of Nur-Sultan.

The following teachers conducted the meeting with students and explanatory work: Zhakupov A.A., Zhumanazarov K.B. at school-lyceum № 27, G.B Akhmetova, S. Bektenov, secondary school № 23 Sharimova M.K., Kurmanova A.N., at school gymnasium  № 31 Valieva S.N., Kanatova S.K., at school-lyceum № 79 Omarkozhaeva A.N.,  Mustafaev K.S., school- Lyceum № 85 Dzhangeldina D.I., Musaeva V.S.

Information was provided about the Kazakh University of Technology and Business, brochures were provided with information on the available specialties, a detailed consultation was held on the rules for admission to the university.








Future graduates showed interest and many expressed a desire to visit the our university, and also expressed their intention to apply at the university.



Manager Day in Kazutb

On 1st  November 1, 2019, the “Management and Tourism” Department of KazUTB the organized and held the intellectual game “The effective manager”, dedicated to the International Day of the Manager. The participants of the intellectual game were the teams “Ak Zhol”, “Control” and “Simple the best”, consisting of first, second and fourth year students of the “Management and Tourism” Department.

The teams successfully presented their homework on the topics “Communications”, “Management in the hotel industry”, “Effective working hours”. Team leaders also took a part in the meeting “Round table of top managers”. The intellectual game was held in a creative, positive and competitive spirit. Participants showed leadership in management decision-making.

The team “Simple the best” took the 1st place of this competition. The winners name were Shukurbaev Sultan, Nusupkhan Yerulan and Fayzullaev Begzod. All participants were awarded with diplomas and memorable prizes.






World Tourism Day in KazUTB!

On 27th September the ”Management and Tourism” Department of KazUTB celebrated World Tourism Day. E.K. Aibuldinov, the vice-rector for science, innovative technologies and external relations of KazUTB, opened this event.

 Teachers and students of the Department "Management and Tourism" organized and held the “Initiation to tourists” ceremony among the first-year students of "Tourism" and "International Tourism" specialties. Also as a part of this holiday was held a competition "Fun relay race". Four creative, energetic and talented teams “Turranger”, “2gis”, “Black star”, “msiruoT” prepared team emblems, tourist songs and dances, dishes of tourists.

The teams successfully participated in quizzes, in competitions for collecting tents and for completing a bedroom bag.  The 1st place of this competition  was taken by the team “Black Star”, team “2gis” came in 2nd place, 3rd place – “Turranger”, 4th place – “msiruoT”. All students received prizes.

Students of the 2nd year performed a concert and entertainment program, as well as held a quiz for freshmen.

The Head of the Department "Management and Tourism" Zhakupov A.A. held a ceremony of awarding students with certificates for participation in the PATA Youth Symposium, and also congratulated students and teachers on their professional holiday. A pleasant completion of the program was the dedication to the tourists of the 1st year students and delivery them of the globe as a symbol of future profession.







The “Qyran” team of the Department of “Management and Tourism” won the III place in the Republican Student Olympiad in technology and tactics of active types of tourism.

27-28 September, in order to implement the Message of President of the Republic of Kazakhstan Tokayev K.K., the "Tourism" Department of the  L.N.Gumilyov Eurasian National University held the II Republican Olympiad on the technique and tactics of active types of tourism (hiking and mountain tourism) among the students of the "Tourism" specialty at the touristic and recreational complex "Arman" of Akkol district in Akmola region.  This event was attended by full-time students of public and private university.

The Olympiad was held in the form of team competitions in basic subjects and physical education, and students were tested for team spirit.

Participated teams were from the following universities: Abai Kazakh national pedagogical university (Almaty), Kazakh University of the technology and business (Nur-Sultan), S. Toraighyrov Pavlodar State University (Pavlodar), E.A. Buketov Karaganda State University (Karaganda), Korkyt Ata Kyzylorda State University (Kyzylorda), Khoja Akhmet Yassawi International Kazakh-Turkish University  (Turkestan), Turan-Astana University and L.N. Gumilyov Eurasian national University.

The purpose of this Olympiad is the support and development of group sports tourism; determination of the level of knowledge and skills; raising the level of knowledge of the technique and tactics of participants in tourist trips; paying particular attention to the organization of safety activities in hiking trips.

The Olympiad consisted of 3 stages:

Stage 1 (homework) - write an essay on the theme "Implementation of concepts for the development of active types of tourism in various regions of Kazakhstan." The proposed essay texts were checked for plagiarism by uploading to an automated system. According to the requirements, the permissible level of originality of works is 80% and higher.

Stage 2 - competition in sports tourist orientation.

Stage 3 - competition in active types of tourism.

“Qyran” team of the “Tourism” specialty of the Kazakh University of Technology and Business took the III place in the team competition and won III place in the “Competition in active types of tourism”.

We are grateful for the support to the President-rector of KazUTB Zh.Z. Urazbaev, the Head of the Department "Management and Tourism" A.A. Zhakupov, and also we would like to thank the teachers K.B. Zhumanazarov, E.N. Zhaylaubaev, M. Toloubay, A.I. Nurmat, who took an active part in preparing students for the Olympiad.






8TH UNWTO GLOBAL SUMMIT on urban tourism " Smart cities, smart destinations»

         From October 9 to 12, 2019, at the Palace of Independence in the city of Nur Sultan, it consisted of the UNWTO Global Summit on Urban Tourism. 

           The summit was attended by about 700 people from 30 countries, foreign consultants, government officials. 

        The global summit on urban tourism is held once a year in a city selected in accordance with the requirements of the UNWTO - the main initiator and organizer of summits around the world. 

          The capital of Kazakhstan became part of the UNWTO affiliate program in May 2018.  The previous forum was held in large cities with a tourism development level exceeding the general indicators: Istanbul, Moscow, Barcelona, ​​Marrakesh, Luxor, Kuala Lumpur, Seoul.  Ankara, Helsinki, Tallinn, Kazan, Tashkent, Samarkand.  The Summit was opened with a welcoming speech by the Prime-Minister of the Republic of Kazakhstan, Askar Uzakpaevich Mamin. 


          Students of KazUTB specialty "Tourism", as well as teachers Sharimova MK, Akhmetova GB  , Kurmanova A.N., Bektenov S.A.  We express our deep gratitude to President-Rector Urazbaev Zh.Z., as well as the head of the Department of Management and Tourism, Zhakupov A.A.  for the opportunity to participate in such a large-scale event.










On September 27, in honor of the International Day of Tourism, on forces of the faculty of the Management and Tourism department" and students of specialties: "Tourism", "Restaurant business and hotel business" in the territory of the university it was held an intellectual sporting event by active types of tourism "Altyn Dala - 2018".

Lecture of the invited foreign professor Snezhank Ovcharova (Bulgaria)


Professor had given lecture course on the subject of "Management of Human Resources" for students 3 courses. Upon termination of students received certificates, the scientific seminar on "About Foreign Training in Doctoral Studies", a master class for lecturers and teachers and undergraduates of department on the subject "Project management" is held. Joint discussion of topical issues on modernization of the higher education and information support of educational process.


In November 21, 2018 the International scientific and practical conference on the subject of "New Opportunities of Development in the conditions of the Fourth Industrial Revolution" took place in the university. The ceremonial opening of a conference began the congratulatory speech the president-rector the Dr.Sci.Tech., the associated professor Urazbayev Zhumatay Zeynollayevich. The conference worked on 8 sections.

Let's mention the work of the 7th section "Management and Business in Services Sector"

Acted as the chairman of section - the doctor of PhD, the associated professor Zhakupov A.A. The vice-chairman of section is a master Bektenov S.Zh. The scientific secretary - the master Nurmat A.I. On section participated 20 articles. Reports were listened and the best articles are awarded.

Research supervisors of students and undergraduates were awarded with letters of thanks: Nurzhamal Zhumagazovna, Zatira Rakhimovna, Rope Seytkamalovich, Irina Vladimirovna. The diploma І degrees was awarded a master’s degree student Tusupova Diana, the diploma of ІІ degree was awarded a master’s degree student Konysbekova Saule, the diploma of ІІІ degree was awarded the student 4th course Kulbayeva Camilla.

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